Seton Hall University
Co-Head Student Office Associate
June 2013 — Present
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Co-Head Admissions Office Associate
Top Sales Associate designated by earning the most credit card applications, and generating the largest average sales.
Designated to train new associates.
Responsible for being knowledgeable about current products and promotions.
Responsible for maintaining the store, greeting customers, keeping visual standards throughout, and cashiering.
Provide quality and courteous service to the customer in order to generate and drive sales.
Responsible for maintaining the admissions database ensuring that there are no duplicate applicants.
Be the face of Seton Hall University at Admissions Open House events with primary responsibility for selling the school to potential applicants.
Handle highly sensitive application materials in preparation of senior level review.
Assist consultants with proofing and editing client reports and policies and procedures.
Assess client requirements and then transfer calls to the appropriate person.
Manage client communications from internal consultants.
Responsible for researching all US rules and regulations impacting investment advisers and broker-dealers (SEC and FINRA.)
Reviewed current regulatory databases and assessed which rules or regulations required updates.
Applied updates using internal database software.
Graduate of the Stillman School of Business and the University Honors Program