Optum Health, Division of United Health Group
Sr. Registered Nurse Case Manager
January 2012 — Present
Telephonic Case Manager for NICU infants. Responsible for reviewing clinicals for medical necessity of inpatient stay and leveling of appropriate levels of care. Responsible for a case load of up to 35 patients. Responsible for making weekly calls to parents of infant's to assess needs and provide information necessary on infant's progress.
Senior Team Lead responsible for management duties consisting of quality audits, preceptor for new hires, training and mentoring coworkers on process.