Flood Exceptions Processor
June 2015 — Present
•Enters updates to the pertinent insurance data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
•Resolves escrow disbursement discrepancies by researching the loan and making outbound calls to the insurance agency/company to obtain required information.
•Initiates payments to insurance companies to ensure that our Client's interests are protected.
•Makes corrections to the system updates on the files and makes any corrective payments as needed.