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CLC Ragsdale

CLC Ragsdale

Founder, M-Dash Group, Inc.

Innovation and Customer Experience Strategist & Leadership Coach

Greater San Diego Area, us

​Megan is an accomplished certified coach, thought leader and innovator with a proven performance record in innovation leadership, customer experience, talent management, sales & marketing and communications. She is passionate about teaching emotional intelligence as a key competency for increasing business performance. ​Whe...

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Innovation and Customer Experience Strategist & Leadership Coach

Founder, M-Dash Group, Inc.

I work with businesses to achieve profitable growth through the discipline of innovation, create best in class customer experiences through the process of human-centered design, and coach executives on how to maximize their contributions to their organizations and learn how to develop emerging leaders.

Sample of current engagements:
*Co-create a best in class leadership development and mentorship program for a federal law enforcement agency, with a focus on developing young professionals and cultivating a culture of learning, development and feedback.

*Transform the culture of a direct to consumer retail business and grow revenue and conversion targets through stronger employee engagement and creating a best in class omni-channel customer experience.