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Clare Kavanagh

Clare Kavanagh

Managing Director

W5 - Powering customer experience

Ireland

Specialties: Customer Experience measurement and insight, Net Promoter Certified Associate, Customer Insight, Workshop facilitation, Ideation techniques, User experience, NPS, Team Building and Management, Qualitative research techniques- depth interviews, focus groups, co creation groups, Quantitative research methods, Adver...

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W5 - Powering customer experience

Managing Director

W5 is Ireland’s first full-service customer experience consultancy. We use our expertise and experience to help companies create customer and user experiences that increase profits and help them stand out from the crowd. Customer experience measurement is our key focus. We are responsible for many of the largest Voice of the Customer measurement programmes in Ireland. We also deliver insight to design customer experiences that differentiate and add value and help organisations bring about change to the CX offer through employee engagement.

W5 - Powering Customer Experience, The Chapel, Mount Saint Anne’s, Milltown, Dublin 6, Ireland. 01-4973400.