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Christopher Plaster

Christopher Plaster

Operations Supervisor

The TJX Companies, Inc.

Charlotte, North Carolina Area, us

Operations Supervisor at TJX.


The TJX Companies, Inc.

Operations Supervisor

Operations & Shipping Supervisor for TJX Distribution Center.


Operations Supervisor

Supervised 45 direct reports, 5 indirect and 2 team leads throughout multiple departments on multiple shifts and business units. Ensure all OSHA, DOT, Hazmat and in house safety policies and procedures are implemented and observed, in addition to fostering a 5S and Lean environment. Generated department synergy, eliminated non-revenue generating work and meet all SLA’s.

 Accelerated the initial startup for a new customer and site, while adapting to the rapid growth from 5

teammates to 150 in a two year period.

 Executed strategies which increase profit margin by 133% from the sites inception to present over a 2 ½

year period.

 Departments delivered a consistent 6.7% margin with an Op Income totaling $10.3 million.

 Streamlined and formalized processes, work instructions and production/data trackers that are now

utilized by sister sites.

 Managed and interpreted P&L’s, KPI’s and flow charts in order to meet and exceed production goals.

 Instituted equipment, layout and procedural improvements in order to optimize safety, production and


 Cultivated the understanding and importance of internal and external customer service.

 Managed 3 departments: shipping, receiving, QA, and sorting departments for 2 shifts

 Conceptualized and instituted a new packaging standard that maximize freight density, yielding a

customer savings upwards of $200,000 annually.