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Christopher Payne

Christopher Payne

Business Online Technical Support at JPMorgan Chase

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JPMorgan Chase

Telephone Banker IV (Business Online Technical Support)

• Provided business-clients with efficient support – Responded to inbound client phone calls and emails, as well as provided support to front line junior specialists.
• Assisted clients in the installation of software/hardware in addition to troubleshooting common website viewing/browser problems. Worked closely and effectively with developers to repair defective coding.

Career medium 06
Career
Career medium 06

Embrey Partners

Assistant Community Director

Responsible for insuring the efficient operation of the property under the
direction of the Community Manager. Able to assume responsibility for the property in the Community Manager's absence.

Career

Apple

Tier II Technical Support- AppleCare

• Triaged and provided support to direct consumer computer hardware and software problems. Specifically, provided support for iPhone, iPod, iPad, iMac, MacBook, MacBook Pro, Mac Pro, AirPort, and Apple TV.
• Commended for Internal Audit and Quality Scores as well as AHT Metrics.

Career medium 05
Career

The University of Texas at San Antonio

Bachelor of Business Administration (BBA), Management Science