Certified Diabetes Educator - RN Nurse Demand Management I Nurseline
April 2016 — Present
Care Management and Health & Wellness Coaching
RN professional who embodies a commitment to living well and sharing a passion to positively influence others and advocate for healthy living. The encouragement of nurse health coaches positively impacts healthy life choices and provides a sense of well-being that is immeasurable for Anthem members.
As an RN in Anthem's NurseLine program, I perform behavioral or clinical assessments to identify health needs and provide Anthem members with appropriate resources as necessary. I use my clinical knowledge and expertise as a Certified Diabetes Educator (CDE), Certified Emergency Nurse (CEN) and critical care nurse to assist Anthem members. My role uses established software, on-line resources, written materials and my nursing background to provide callers w/ appropriate medical information.