Senior Network Planning Engineer
January 2013 — March 2016
* Created product requirements document (PRD) for Site Visit App which uses Augmented Reality to generate Site Visit Drawings for onsite placement of customer equipment.
* Worked with App Development Team to create User Stories & perform User Acceptance Testing.
* Co-led numerous cross functional initiatives to enhance product offering, reduce service delivery cycle time, and increase process efficiency.
- Reduced Site Visit and Engineering Response cycle time by 66.7%
- Reduced End to End cycle time by 53.3% reduction
- Increased switch equipment utilization by encouraging Multi-UNI design leading to a ~30% increase.