Avia Employment Services/Back in Motion
Resource Room Coordinator/Facilitator/Office Coordinator
December 2013 — Present
Front Line Reception/Customer Service/Resource Room/Facilitation/Data Entry/Integrated Case Management database. Responsible for daily flow of office for staff and clients. Assistance in resume and cover letter writing, facilitate workshops, such as, Introduction to Computers and Self Serve Networking, Labour Market and Interview Skills. Oversee, stock, and update Resource Room of 22 computers for client job search.
Create, edit and implement administrative procedures for front line staff. Train new staff along with some marketing providing excellent customer service.
Assist Facilities department as on site Office Coordinator, acting as liaison with contractors while ensuring staff requests are observed and followed through.