Vice President. Global Finance & Admin Practice Leader, IBM Global Process Services
March 2005 — Present
Chris leads the strategy, development and brand management of Finance & Administration (F&A) offerings in IBM’s Global Process Services (GPS) business. Her broad executive management experience brings to IBM a proven track record of accelerating high-growth businesses to success and market leadership.
Since joining IBM, Chris has developed market leading F&A outsourcing offerings, leveraging a standardized, asset-based, solution design with a differentiated value proposition, designed IBM’s Enterprise Process Innovation Continuum (EPIC) methodology, a comprehensive end-to-end approach to drive process innovation and continuous improvement, allowing clients to accelerate path to best practice outcomes and leads ongoing research to publish new thought leadership linked to shared services operating models, business transformation, and outsourcing.
Chris is recognized as an authority and thought-leader on business process outsourcing, process improvement/transformation, and organizational change programs across global finance functions.