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Christine Bertram, MHRM

Christine Bertram, MHRM

Regional Administrator

Foot Locker

Anoka, MN

Human Resource Professional

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Foot Locker

Regional Administrator

Lead Regional Administrator over 8 offices and over 1,800 stores
Utilize PeopleSoft to oversee on-boarding and maintain employee files
Developed training manual and program
Monitor employee training
Increased legal document compliance
Main point of contact for online E-Verify I-9 training
Update succession plan each quarter
Assist with Executive Development Reviews

HealthEZ

Client Service Representative

Main point of contact for complex cases
Trained and coached new Client Service Representatives
Knowledge of each client’s unique medical and dental plans
Answered and made phone calls to resolve problems for members and providers
Point of contact/facilitator between members, providers, and administrators

STG International

Human Resource Assistant

Concordia University

Master of Arts, Human Resource Management

HealthEZ

Specialist

Partnered with client HR department HIPAA Coordinator on complex issues
Traveled and presented benefit options at client open enrollment meetings
Main point of contact for client HR Departments
Ensured member eligibility was up to date
Single point of contact for all network discount issues
Processed FSA, HRA, and gym membership reimbursement requests