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Christina Strobl

Christina Strobl

Marketing Manager

Dell

Austin, TX

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19

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PSS World Medical

Account Representative & Quality Assessment

- Handled implementation of new acquired accounts through process training and establishing loyal and sustainable relationships
- Controlled newly acquired accounts of over 80 organizations on the east coast
- Coordinated with leadership on the implementation of Cascade's largest chain acquisition
- Delegated and managed duties assigned to temporary assistants
- Trained in management, sales, and leadership to provide quality assistance to consumers during the implementation to achieve successful account retention
- Assessed all insurance claims paperwork, required submissions and in-office documentation for quality assurance, adhesion to company policies and procedures as well as Medicare/Medicaid rules and regulations to ensure claim approval
- Documented all claim submissions by scanning, retrieving and correctly labeling both new and previously submitted claims to fulfill company policy post-corporate acquisition
- Produced a significant decrease in profits lost due to claim rejection through thorough and detailed organization and claim analysis

Career medium 01
Career

Western Michigan University

Bachelor of Arts, Integrated Student Curriculum; Business & Health Administration

Dean's List & Outstanding Academic Achievement Awards