Publicis Touchpoint Solutions
Cardiovascular Hospital District Manager, South Florida
July 2015 — Present
Continuation of previous leadership role with inVentiv Health.
Cardiovascular Hospital District Manager South Florida
Leading a team of Cardiovascular Nurse Consultants promoting an oral anti-platelet therapy for Acute Coronary Syndrome. Coaching team around effective use of engaging questions/active listening to gain insight into customer needs. Encourage the use of approved tools, resources and messages to persuasively educate and build brand advocacy. Train team members on strategic pre and post call planning, data interpretation, trend identification and evaluation, budget utilization and company compliance. Collaboration and integration with sales partners, Managed Market team, and Medical Science Liaisons. Key customers include but not limited to staff nurses, case managers, unit managers, department directors, cardiology offices and pharmacists both hospital and retail.
National Manager Direct to Patient Program Lead
Selected by AstraZeneca Sr. Brand Leadership to lead initial team of nurses from three US Regions to work 1:1 with the ACS patient to ensure their understanding of their cardiovascular disease, ongoing risk, importance of staying on therapy, risk/benefits of the Brand and address any access or affordability issues, utilized Motivational Interviewing Techniques Continued as National Manager Lead for leadership team with expansion of program.
Collaborated with the Brand team in development of training materials
Facilitator in the training of expansion team
Coached team members to adapt approach based on initial results
• Grew NBRx market share from 7.31% January 2014 to 10.68% in April 2016
• Increased conversion rates (DDD-NBRx) by over 5% to 79.46%, April 2014-February 2015
• Professional Development Certificate Program, 2014