BCBSNC
State Membership Support Specialist
July 2012 — February 2014
• Prepared work for staff daily
• Managed internal and external correspondence weekly
• Sent internal correspondence for backend imaging weekly and as needed
• Maintained supplies and order as needed for department
• Facilitated “Protected Health Information” meetings bi-weekly
• Ensured that control desk reports are prepared timely
• Prepared month-end files for team lead review
• Prepared team validation and through-put reports