Florida Assisted Living Facilities
Director of Operations
June 2011 — April 2013
Proud advocate for the elderly at all times – striving to make a difference in families’ lives.
Improved systems affecting resident’s quality of life and facility occupancy.
Created and implemented marketing initiatives based on individual facility needs.
Developed mock survey and survey readiness programs.
Human resources decision making including development of evaluation system.
Provided hands-on coaching and training to operational, sales, and support staff.
Insisted upon high standards of integrity, honesty, fiscal responsibility, and exceptional service.