University of Colorado
Virtual desktop infrastructure
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Interests: Powershell, cybercrime forensics, PII security, business/data analytics, SQL, blockchain ledger, active directory, penetration testing, business administration, Android/Linux/Windows, Spanish translation, team-building, open-source software, sustainable energy, sociology, biometric feedback, financial plann...
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• Apple iOS Mobile device management.
• Customer support (Windows 7, Windows 10, Teradici PCoIP, mobile device, Macbooks, multi-function printers)
• vmWare Horizons admin/troubleshooting. Tickets/documentation in JIRA/Confluence/ServiceNow
• Support for HR, Sales, Administration, Student Affairs, and web team in Housing/Dining.
• Scheduled work from home and rotating on-call during normal business hours.
• Campus Printer administration and refresh projects via Active Directory and PrinterLogic.
• Assist with user on-boarding, training, & asset tracking.
Coordinate with:
1) sysadmins for gold image patching.
2) VoIP/telecommunications team.
3) Audio/Visual staff for Four Winds Interactive signage.
• Liaison/Escort for 3rd party cellular providers, vendors, & contractors for LAN installation.
• Miscellaneous: Kronos, CBORD, SALTO access control, MICROS terminals, and operating government vehicles.