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Chris Chacon

Chris Chacon

vmWare VDI Support Professional

University of Colorado

Greater Denver Area, us

Interests: Powershell, cybercrime forensics, PII security, business/data analytics, SQL, blockchain ledger, active directory, penetration testing, business administration, Android/Linux/Windows, Spanish translation, team-building, open-source software, sustainable energy, sociology, biometric feedback, financial plann...

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University of Colorado

Virtual desktop infrastructure

.

MSU Denver (Auraria)

B.S. in Computer Information Systems and Business Analytics, School of Business

2017

.

University of Colorado

vmWare VDI Support Professional

July 2017 — Present

• Apple iOS Mobile device management.
• Customer support (Windows 7, Windows 10, Teradici PCoIP, mobile device, Macbooks, multi-function printers)
• vmWare Horizons admin/troubleshooting. Tickets/documentation in JIRA/Confluence/ServiceNow

• Support for HR, Sales, Administration, Student Affairs, and web team in Housing/Dining.
• Scheduled work from home and rotating on-call during normal business hours.
• Campus Printer administration and refresh projects via Active Directory and PrinterLogic.
• Assist with user on-boarding, training, & asset tracking.

Coordinate with:
1) sysadmins for gold image patching.
2) VoIP/telecommunications team.
3) Audio/Visual staff for Four Winds Interactive signage.

• Liaison/Escort for 3rd party cellular providers, vendors, & contractors for LAN installation.
• Miscellaneous: Kronos, CBORD, SALTO access control, MICROS terminals, and operating government vehicles.