Twin Pines Nursery
Retail Sales, Wholesale Billing
April 2013 — Present
I open the retail store daily. Every morning I turn on 'Open' sign, wake up computer and open Quickbooks, open gates, straighten up outdoor and indoor displays, set out racks of plants and fill empty spaces, take stock from wholesale yard to retail yard as needed. Days may include any or all of the following duties: maintaining plant health with regular watering schedule and cleaning out dead materials, separating any diseased plant; greeting all customers, assisting all clients with annual, perennial, shrub, or tree purchases based on information provided by the client, considering plant form, size, texture and color; putting together custom and display planters, pots, or hanging baskets; keeping aware of all stock and pricing; working with wholesale team to complete special orders and schedule deliveries, following up with messages and phone calls from clients.
In addition to retail duties, I also do wholesale billing of contractor orders and deliveries. This includes having a full understanding of pricing and functions of Quickbooks, as well as open communication with entire wholesale team. Also periodic sales to wholesale clients.