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Chelsea Simens

Chelsea Simens

Customer Experience Associate

Atrium Staffing

Greater New York City Area, us

Customer Experience Associate at Blue Apron

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Atrium Staffing

Customer Experience Associate

-On assignment at Blue Apron
- Track and log account issues to identify strengths and weaknesses, overarching issues, and common trends in Marketing, Culinary, and Operations to enhance consumer’s brand experience
- Build long-term customer loyalty by responding to 100+ inquiry phone calls, emails, and social media responses daily
- Communicate product offerings, brand strategy, sourcing practices, and nutritional and ingredient information

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