SpringHill Suites by Marriott - Bellingham
Assistant General Manager
August 2013 — December 2013
●Opening management team of new construction 122 all-suites property – opened October 2013
●Assist the General Manager in day to day operations including accounting, deposits, invoice coding, property QA walks, responding to guest complaints and resolving in a timely matter, respond to Trip Advisor and Marriott Guest Survey and overseeing all hotel departments.
●Developed SOPs for the front desk staff
●Active participant in weekly ownership meetings reviewing weekly, monthly financials and ideas to increase revenue.
●Manage SpringHill Suites Bellingham Facebook Page