EF Education First
Operations Manager - Dublin
October 2011 — Present
Overseeing the Operations of our Irish Summer School.
Year round responsible for organising all aspects of the site: including staff recruitment of up to 60 team members; writing and delivering training plus providing ongoing support, host family recruitment and retention, negotiating with local suppliers, developing key concepts to improve sales and volume, budget management, liaising with sales and operations teams worldwide in order to provide the best customer satisfaction and quality service.