City of Rochester
Public Safety Dispatcher II / OEC
April 2006 — Present
In this title I served as a Telecommunicator, Police Dispatcher and Fire Dispatcher. The County Fire Department and Fire Department based ambulances are dispatched on an outbound channel and then move to one of the geographic based working channels. Non Fire Department based ambulances and the two commercial EMS providers are dispatched off of a single channel. The City Fire Department is dispatched off an outbound channel and then are moved to a single working channel. As a Fire Dispatcher I am responsible for knowing the running orders of the 56 Fire and EMS agencies we serve. Using my training, experience and knowledge I prioritize the priorities using the life before property concept as well as each departments run card for mutual assistance as well as our procedures. We use a Motorola Centracom Elite radio system on VHF for Dispatch. Our Department also monitors several of the departments private working channels, as well as the county to county mutual aid request channel, the Airport Fire Departments Operations and Fire Dispatch channel. We monitor a box alarm system that is tied to the fire alarms of City schools and hospitals.
Using a reference guide for the City Of Rochester and the Ridge Road Fire District we assign apparatus based on the department’s guidelines as well as the County’s comprehensive emergency management plan. We also are required to notify Chief Officers, Fire Coordinators, our Department Supervisors as well as any other agencies or personnel as requested.
I serve as a classroom instructor and Communications Training Officer for Telecommunicators, Police and Fire Dispatchers. I am an Association of Public Safety Communications Officers Public Safety Telecommunicator, Fire Service Communication, Communications Training Officer, and Communications Center Supervisor Instructor.