Close Close Preview

Your amazing online presence is right this way.

Create your profile
Capture who you are, what you do, and where you're going. All in one place.

Charles van Zetten

Charles van Zetten

Product Manager Online Booking tools



Product Manager Online Booking Tools at ATPI | Online Travel & Business Travel Expert



Product Manager Online Booking tools

I’m primarily responsible for the performance of our online (corporate) booking tools and websites. ATPI is a technology driven travel company. We developed most of our tools and applications in-house, so are the booking tools.

• Functional management online booking tools (approx. 200 customers
• in 10 countries) and online booking engines (approx. 20 affiliates)
• Monitoring the performance of the booking tools and websites
• Managing and develop the online payment platform, used by our agents and web shops (25 labels and approx. 300 transactions per day)
• Delivering data reports and statistics regarding the online bookings

Career medium 05
Career medium 03

FCm Travel Solutions

Operations Manager / Supervisor

When I started, FCm Travel in the Netherlands was a small but ambitious TMC. Having gained a lot of new SME customers it was necessary to improve the operational processes in order to be profitable. Here I had a combined role, being a supervisor for the Amsterdam office as well as an operations (process) manager at the same time.

• Managing the daily operations of a team of 6
• Optimizing the complete operational process, increasing productivity and efficiency. This resulted in an increase of 10 times the number of transaction with only 3 times the number of FTE
• Responsible for the development, implementation and management of our own MIS tool
• Implementation and support for AeTM (Amadeus) online tool for our corporate clients


BCD Travel

Senior Business Travel Consultant

I started working for WorldTravel BTI, a BCD Holding company at that time. In 2006 BCD Holding bought TQ3 Travel Solutions and it merged with WorldTravel BTI, and it became BCD Travel.

• Advising and making flight, hotel and car reservations for our corporate customers and the board of BCD Travel and BCD
• Member/chairman of the works council for 5 years. Involved intensively in the process of merging WorldTravel BTI and TQ3 into BCD Travel
• Ticketing and handling of the reservations

Career medium 06

Carlson Wagonlit Travel

Consultant Hotel Desk (ING Business Travel implant)

Arranging reservations for hotel and meeting rooms for travelers of ING Bank


Middle Management

World Travel School


RSG Thorbecke Amersfoort