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Charles Murphy

Charles Murphy

Technology Consultant

DGIT Solutions

Technology Professional ► Helping Organizations Successfully Deliver Customer Focused Solutions

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DGIT Solutions

Technology Consultant

Currently serve in a consulting role with DGIT Solutions. Provide support and administration of Apple technologies for various customers. This includes infrastructure support for enterprise and mobile environments, web content management, and workflow optimization.

Act as a technology liaison to clients for researching and implementing new technologies. Analyze internal processes, and leverage technology to improve and streamline workflows. Aid sales clients with utilizing technology for marketing efforts and customer outreach.

Career medium 02
Career
Career medium 04

The Jordan Firm

Systems Engineer

Currently serving as a Systems Engineer in the firm's legal transportation environment. Maintains the technical assets of the firm's infrastructure and emerging IT operations.

Proficient with the administration of Windows Server and Mac OS X Server as well as numerous infrastructure software and hardware products and application development. Strong experience with maintaining and troubleshooting networks, servers, and mobility. Emphasis in attention to detail, project management and client satisfaction.

AREAS OF EXPERTISE
- Windows Small Business Server
- Windows Professional
- Application Development/Administration
- Mac OS X/ Mac OS X Server
- Mobile Device Management (MDM)
- Project Management

Career

Federal Law Enforcement Training Center

Systems Analyst

SYSTEMS ANALYST | SYSTEMS ADMINISTRATOR | IT PROJECT MANAGER

SYSTEMS ANALYST
A highly accomplished and knowledgeable system analyst with extensive knowledge of designing new IT solutions to improve business productivity and efficiency. Handled the tasks of implementing creating innovative and logical solutions to solve complex problems. Worked closely with subject matter experts and end users to ensure customer satisfaction and technical compatibility.

SYSTEMS ADMINISTRATOR
Result-driven professional with an expertise in Microsoft SharePoint portal administration solutions. Worked extensively on planning, deploying and configuring SharePoint 2007/2010 in both single server deployment and multi-server (server farm) deployments. Working knowledge of InfoPath 2007/2010 design and development. Integration of 3rd Party solutions with SharePoint for increased productivity.

IT PROJECT MANAGER
Coordinated management activities for various projects to achieve strategic business and other organizational objectives. Developed credibility, established relationships, and communicated with stakeholders at various levels. Responsible for controlling cost, schedule, and scope performance of projects for ultimate success and project approval.

Career medium 05
Career
Career medium 05

US Army Corps of Engineers

Systems Administrator

Provided administration and management of the agency's Solaris UNIX-based regulatory system and application. Diagnosed problems and implemented recommended solutions for enhancement of the system. Performed other responsibilities of maintaining high availablity operation of the system, including data backup, deploying system releases, and resolving any system issues in a timely manner.

Handled additional tasks such as accounts administration and maintained system documentation for continuity of operations planning. Installed system wide software and maintained the Oracle database environment. Implemented policies and standards for optimal operation of the system.

Career

Georgia Southern University

Technical Specialist

Wide experience in first and second level support for technical issues in a university envrironment Excellent knowledge of call center and technical help desk operation. Worked as member of a team and also independently to solve technical problems. Proficient with Microsoft Windows and Apple operating systems for the university Auxiliary Services departments.

Superior ability to perform multiple tasks in a demanding university environment. Developed and maintained relationships with staff and students. Monitored application performance for retail functions for the university to identify and correct any technical problems. Performed software and hardware installations on various desktop and server operating systems.
Designed, developed, and implemented strategies for improved customer service.

Career medium 04
Career