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Chandni Ashra

Chandni Ashra

Restaurant Operations Manager

Luigi's Restaurant

Greater New York City Area

I am a highly organized, tenacious, detail-oriented and passionate professional with diverse experience in multiple industries, who is seeking to obtain a full time position in a corporation which focuses on: organizational leadership, coaching and facilitating, and encourages a team environment. My strengths are in managemen...

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Luigi's Restaurant

Restaurant Operations Manager

-Responsible for ordering, financial planning, supervising employees, receiving and effectively resolving all customer complaints in a tactful manner
-Preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying trends; determining system improvements; implementing change
-Successfully managed the events department and all group reservations resulting in approximately 45 events per month totaling in an average of $60,000 in revenue
-Expertly communicate event details and logistics including budgets, scheduling, menu and event space options while maintaining brand standards and exceeding guest expectations
-Performed all managerial duties including hiring and overseeing staff, establishing a new social media presence, problem solving when technical and IT issues arise, and ensuring an excellent dining experience of all customers