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Celia Garcia

Celia Garcia

Veterans Service Representative

Department of Veterans Affairs

Houston, TX





Department of Veterans Affairs

Veterans Service Representative

Processing veterans's claims for compensation and pension to include researching and gathering evidence necessary to substantiate their claims
Interpreting and applying federal regulations such as the M21-MR, the 38CFR, Compensation and Pension Bulletins, Fast Letters, and Training Letters
Making and writing administrative decisions based an a claimant's character of discharge
Providing written and oral correspondence to veterans regarding the claims process
Using various software programs and applications to manage workload

Career medium 01
Career medium 05

McClelland and Hine of Houston

Personal Lines Insurance Underwriter

Preparing insurance quotes for new and renewal business to retail insurance agents
Insurance sales
Data entry
Corresponding with insurance brokers on insurance rates and specific policy requirements on behalf of insurance agents


McClelland and Hine of Houston

Commercial Lines Insurance Underwriting Assistant

Data entry
Processing amendments to insurance policies
Composing correspondence to insurance agents and brokers
Providing training to new employees

University of St. Thomas

Bachelor of Arts, Political Science

Dean's List
Political Science Honor's Society (Pi Sigma Alpha)

Houston Community College

Associate of Arts, Liberal Arts

Graduated with Honors