The City of Encinitas
Recreation Service Assistant
June 2013 — Present
Oversee front desk area, greet visitors, and answer incoming phone calls.
Answers telephone calls helping customers with queries and resolve basic concerns
Create marketing flyers to educate the community on services and programs offered.
Market and promote facility programs to increase attendance at community events.
Help community members resolve event issues.
Provide extensive customer service to all age groups, from seniors to tiny tots.
Assist in collecting program fees and registering community members for programs.
Event preparation and equipment setup for events and community activities.