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Cathleen O'Neill

Cathleen O'Neill

Marketing Manager

CreditRiskMonitor

I have a passion for efficiency and I am happiest when able to find ways to make others day to day lives easier. In my Operations role at my current employer, I was able to reduce the workload for my team by reorganizing our CRM workflow; in one area I reduced the case load from 19,000 to 1,500 cases.

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CreditRiskMonitor

Marketing Manager

This is my fourth position here. I was an Administrative Assistant, Account Manager, Operations Manager and now starting in their new position as a Marketing Manager. In my role I will assist with our webinars, workshops & tradeshows, marketing automation program, and provide reporting.

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Career

Parkway Toyota

Business Development Representative

Phone sales through outbound and inbound calls, emails and web-chats to promote new business activity and schedule test drives for the Sales Executives. Maintained customer records on CRM database Autobase; logged client and prospect information, product interest, phone call & email activities. Kept updated on new car and accessory enhancements.

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FedEx Ground

Operations Administrator II

Coordinated pick-up lists for drivers, working with the Customer Pickup Coordinator team to ensure accuracy for deliveries throughout the day. Monitored CRM database daily for messages from Customer Service, fixing pick-up list errors and relaying customer requests to drivers. Inventory management & records of rental vehicles and facility equipment. Weekly conference calls.

Career

The Promenade at Blue Hill

Administrative Assistant

Assisted Directors with support in ongoing tasks and special projects. Worked with Marketing Director to provide prospective resident inquiry information, admit residents, create welcome packets and give tours of the facility to prospective clients. Maintained and improved patient logs that helped make communication more efficient between shifts.

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Career

Pearl River High School

60 education 11
Education
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Saint Thomas Aquinas College

B.A., History

Education