Fitness First Singapore
April 2009 — Present
•The essence of the job is generating new leads through multi channel sources via club and central marketing activities
•Communicating with new prospective clients, presenting the products and services face to face.
•Carry out detailed and thorough needs analysis, and build client rapport towards identifying and achieving lifestyle changes best suited for the individual.
•Providing a developed relationship with the client accompanied by a high quality skill set that helps produce individual and team success and will also put the client on a path to a new healthy lifestyle.
•Instructing, advising and motivating client towards goal achievement.
•Providing good and prompt customer service daily by keeping updated on latest trends in the company as well as approaching customers with a positive mindset to help.
•Providing good after sales service as this service ensure that the client will give referrals and at the same time creates goodwill about the company.
•Identifying and agreeing basic short, medium and long term goals.
•Meeting and exceeding company targets, and contributing to a positive and successful atmosphere.
•Head of department meetings, liaising with manager and other team departments.
•Being responsible for my own daily set up, meetings and appointments with club personnel.