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Cassandra Baker

Cassandra Baker

Job Service Specialist, CPRW


Hagerstown, MD

Workforce Exchange Specialist | Maryland Department of Labor Licensing and Regulation


MD Department of Labor Licensing and Regulation: Div. of Workforce Development and Adult Learning

Job Service Specialist

I am a teacher, a gentle cheerleader, a problem solver, a marketer and a résumé writer. I am a Job Service Specialist who gets to work with people every day, helping them to find jobs and ultimately, independence and dignity. I also help employers find qualified workers as we all journey into the next phase of the labor market--driven by ever changing technology.


University of Maryland, College Park

BA, Dance

Declaring a dance major wasn’t just something I wanted to do, dance was something I HAD to do. I needed to be able to communicate--to relate and to share thoughts and emotions through movement. I also learned to funnel my need to connect on the human level into classes in sociology, music, interpersonal communication, and writing.

One big thing I learned during those years was NEVER to underestimate your value to someone else. You may never know how you touch others you come in contact with throughout your lifetime or what sort of ripple effect it may cause. You need to make the most of your interactions with others. ...and when at all possible, be kind.



Job Service Specialist, CPRW

• Conducting Job Center orientations and advising job seekers on program resources
• Assisting job seekers with computers and web navigation and online applications
• Assisting job seekers with developing cover letters, constructing and updating résumés
• Contacting employers to inform them of our services, answer questions, solicit job orders, discuss their hiring needs and facilitate recruitment activities within the Job Center
• Receiving job orders from employers, reviewing them to determine job content, skills and abilities required and other occupational data necessary for selection of qualified workers
• Evaluating need for specialized training by applicants and employers and arranging for services to meet those needs either within the job center or through our partner agencies.
• Providing job applicants with information on job search, job fairs, furthering their education/training, workshops and partner agencies