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Carolina Muzzio Neri

Carolina Muzzio Neri

Groups & Incentives Coordinator

New World Travel

Event Mgmt.- Lizard IncentEvents / Groups & Incentives Coord.-New World Travel / Brazil -Travel Market Specialist

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New World Travel

Groups & Incentives Coordinator

Travel Coordination

- Maintain effective working relationship with tourism industry and other various components and establish new relationships with convention and visitor bureaus, state welcome centers and local attractions.

- Research, and analyze resourceful tourism information and create customized proposals that incorporate client's needs and expectations.

- Provide insight and expertise into event management by tracking all aspects of each event including: a week by week work plan, demonstrating accuracy and efficiency in financial reconciliation.

- Manage travel expenditures and budget sheets credits records, refunds, exchanges.

Career medium 03
Career
Career medium 06

Lizard IncentEvents

Event Planning/Management

Event Planning/Management

- Collaborate with event director and team members into new strategic plans and projects by encompassing variables of costs, time and performance; thus, creating innovative programs and increasing the number of Fortune 500 companies as new clients in our portfolio in 2012.

- Provide expertise into quality control management when supervising actual performance with predetermined standards on ongoing projects, resulting in adjustments and correction actions that maximize profits.

Career

Women Summit Leadership NY

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Career medium 03

BTOA - Brazil Tour Operators Association

Office Supervisor / Project Coordinator

- Planned and organized FAM trips and site inspections to different destinations in Brazil, in partnership with airlines, hotels and Municipalities /States Tourism Board which resulted in increased sales by agents.

- Coordinated the development of new projects by working in partnership with members; therefore generating new benefits to them and increase membership to the organization.

- Controlled communications and marketing tools. Prepared monthly expenses spread sheets, and controlled payments.

Career

Chanteclair Travel

Agent Assistant Intern

Provided customer service requests and assisted travelers organizing travel arrangements and itineraries. Requested commissions and rewards. Responded directly to the manager, performed administrative duties and managed accounts payable.

Career medium 04
Career
Career medium 04

Borello Travel and Tours

Travel and Tourism Intern

Organized travel arrangements and itineraries
Responded to customers and assisted travelers
Used Amadeus and other on-line engines to process tickets.
Performed accounting tasks

Career

ON LOCATION TOURS

Travel and Tourism Intern

Career medium 05

Banco Toyota do Brasil

Administrative Assistant

Supervised the facilities department. Processed monthly expenses reports. Organized inventory stock and supplies, and purchased new office equipment as required. Assisted with special projects events and promotions.

Career

2011 New York City College of Technology

Bachelor of Technology, in Hospitality Management

2008 La Guardia Community College - L

Associate in Applied Science, Business - Tourism &Travel Management