November 2013 — Present
Developed and implemented plans and procedures which led to a 35% increase in overall sales by the third month of opening doors to the public.
Increased coffee sales from 35 kg of coffee a week to 45 kg of coffee a week by the 5th month of operating the business .
Doubled the sale price of the business by the second year of Operating.
Recruited, Trained and Managed a team of 11 staff with minimum turn over .
Carefully implemented cost effective ways to save money in labour and goods bought .
Daily Operations of the business including:
•Dealing with suppliers
Responsible for all business administration :
Bookkeeping, data entry, payroll, reconciliation, marketing, accounts payable And receivable and GST lodgement .
As a business owner I believe that building strong relationships with our customers is the number one asset we have for achieving a successful business, hard work and passion are meaningless if we don't succeed at making some sort of impact in people's lives .