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Carol Treinen

Carol Treinen

Medical Receptionist/Billing Clerk

Valrico Brandon Medical Group

Valrico, FL


Valrico Brandon Medical Group

Medical Receptionist/Billing Clerk

Experienced with EMR (Sage Intergy) doing check-in, updating patient accounts, collecting copayment, scheduling appointments and check-out. In the billing department I filed claims with insurance companies, sent out billing statements, handled the collections of past due balances, answered questions, solved problems and resolved complaints. Also, for 1 year I was the Manager of the front office and in addition to the above duties, I was responsible for creating the work schedule for 6 employees, approving time-off requests, performing reviews, interviewing new employees and ordering office supplies.

Career medium 02

Progressive Direct

Customer Service Representative

Process insurance premiums, make changes to insurance policies, answer questions, solve problems and resolve complaints.

The Murphy Insurance Group

Account Executive - Personal Lines/Customer Service - Personal Lines

Processed changes, filed claims and accepted premium payments for auto, home, health and life insurance. My second year, until the end of May, 2004, Was spent training new Account Executives and selling insurance. In 7 years, I accomplished $1.8 million in sales.

Career medium 06

Madison Area Technical College

Pre-licensing classes required for insurance license sales

Middleton Union High School