Harrison High School
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Conducted training and orientation of new hires for hostess and cashier staff. Supervised hostess and cashier staff activity to ensure timely and consistent attention to customers satisfaction.
Provided administrative support to the Manager, review accuracy and completeness of all new policies written. Attend to walk in customer inquiries, complaints, and payment, no sales.
Maintained operations of entire medical records area and developed procedures for efficient file control. Secure authorized documentation for release of confidential patient information to other physicians and insurance companies. Completed and submitted documentation for Medicaid and Medicare insurance billing.
Responsible for patient check in registration, insurance verification and scheduling. Complete daily physician patient load. Maintained and organized medical record files.
Processed customers calls on initial inquiries and issues to prepare report for referral to appropriate sales representatives. Entered customer information and updated policy changes in the company system.
Operated privately owned Internet cafe and computer services business. Served customers needs on computer training and applications, business services, merchandise.
Cashier, stock and cross trained for all departments and was able to direct customers and help with their needs
Greet and pretest patients for Optometrists, answered and routed telephone calls, verify insurance,schedule appointments, data entry. Follow up calls to pick up contacts/glasses