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Candace Corbin

Candace Corbin

Account Supervisor

Teleperformance USA

Abilene, TX

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Teleperformance USA

Account Supervisor

Assisting customers with payment arrangements, having a better understanding of their invoices, getting power on if a mistake accrued. Also creating move in and move outs for premises and helping with changing a customers service plan. I'm also one of the leads for ASG so I approve orders to be sent to the TDU's also on the weekends I out together reports and email corprate what light out in error tickets Abilene opened up in a given day . As well on the weekends I help other floor supervisors doing floor help and answering questions the service agents may have while they take a lunch.

Career medium 03
Career
Career medium 05

Teleperformance USA

Customer service agent

Took calls assisted customers in making payments setting up payment arrangements and explaining there electric invoices to them. Also while I was in service, I was picked to be a duel agent and handle retention and customer services call.

Career

North Carroll High

General education