Action Auto Rentals
November 2011 — Present
Greeted customers and ensured they were comfortable while waiting. Made reservations for customers using our computerized rental car system. Answered the phones and directed them to the designated department. Followed up in email with customer queries. Took initiative to organize filing systems. Made multiple DMV transactions. Search for the best vendors and ordered office supplies. Created customer databases using Microsoft Office programs. Dealt with multiple insurance claims. Make various bank transactions.