June 2010 — December 2011
• Portfolio consisted of commercial business clients, turnovers ranging from R2m to R40m.
• Risk focus:
1) Daily monitoring of credit exceptions and limits.
2) Provision of information (financials, securities) for credit reviews of groups.
3) Ensure compliance of all post-sanction fulfilment conditions.
• Financial focus:
1) Combined Non-interest and Interest revenue growth in portfolio, 15% YoY.
2) Pro-active repricing of client product portfolios.
3) Asset and Liability growth of 8% YoY.
• Customer focus:
1) Developed client management strategy along with Relationship Manager and utilised this as basis for client meetings and targets.
2) Ownership of all client queries, requests, administrative tasks and product fulfilment.