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Cameron Thorpe, MBA, CSM

Cameron Thorpe, MBA, CSM

Adjunct Faculty

Neumont University

Stansbury Park, UT

Senior Manager, Quality Assurance at Fidelity Investments

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Neumont University

Adjunct Faculty

Teach software quality assurance to computer science students

Career medium 03

Fidelity Investments

Senior Manager, Quality Assurance

- Manage the testing efforts for a business process automation software package through various interfaces
- Coach scrum teams to help them implement scrum/agile practices
- Inspire and mentor quality professionals
- Lead change efforts to help scrum teams better understand and implement agile practices
- Establish and maintain quality standards to maximize the business value for every release

Career

Fidelity Investments

Manager, Quality Assurance

- Manage the testing efforts for a business process automation software package through various interfaces
- Coach scrum teams to help them implement scrum/agile practices
- Inspire and mentor quality professionals
- Lead change efforts to help scrum teams better understand and implement agile practices
- Establish and maintain quality standards to maximize the business value for every release

Career medium 06
Career
Career medium 06

Fidelity Investments

Senior Quality Assurance Engineer

Lead testing effort for new development work
Coordinate testing efforts between three countries (US, Ireland, and India)
Work collaboratively with development during all stages of projects using the Agile Methodology
Track and publish results from test project work
Participate in reviews of application designs, business and functional requirements
Develop test plans based on business requirements and technical specifications
Document, maintain and monitor software problem reports
Design and execute automated, and manual test cases
Act as test lead for software releases.

Career

Fidelity Investments

QA Engineer

• Participate in reviews of application designs, business and functional requirements
• Create test plans and test cases based on business requirements and technical specifications
• Document, maintain and monitor software problem reports
• Design and execute (automated, manual) test scripts
• Assure the appropriate level of quality by the resolution of import ant defects by working with developers to ensure the software development process has an appropriate level of testing.
• Work collaboratively with development during all stages of projects to assure highest level of quality.

Career medium 03
Career
Career medium 02

ADP

Business Analyst/System Performance Specialist

• Act as the benefit system database owner for clients outsourcing benefit administration to ADP.
• Responsible for maintaining system processing and creation of system outputs.
• Interface with clients to resolve escalated issues and answer product and process questions.
• Write queries and reports. (Report Writer; FoxPro and Access)
• Make complex configuration changes, including documentation, set-up, testing, and promotion to production
• Act as point of escalation to resolve participant and production issues.
• Own annual enrollment and roll-over to new plan year for system set-up, testing, and production
• Detect and identify enhancements and improvements that increase the quality and efficiency of processing
• Maintain/update functional documentation to support client processing

Career

ADP

Computer Operator

• Responsible for implementation of new clients on our scheduling software (Global ECS and Tidal) Including writing/modifying DOS and VB Scripts
• Expertise in FTP, PGP, SFTP, and secure transport
• Monitor/Resolve all issues relating to scheduler software and scheduled processes.
• Responsible for documentation of business processes
• Review, analyze, implement, and maintain information technology processes and data communications.
• Provide information and in-depth technical expertise to external clients and internal staff to ensure project objectives are met or exceeded.

Career medium 01
Career
Career medium 05

Convergys

Operations Supervisor

• Managed all production related issues for a team of 15-25 Customer Service Representatives
• Developed/implemented action plans to solve problems with staffing and morale
• Implemented several performance based incentive programs to boost performance
• Conducted bi-weekly one-on-one coaching sessions with each employee to help them develop skills needed to further their career
• Conducted weekly team meetings to disseminate crucial program-related information

Career

Villanova University

Master Certificate, Project Management

University of Phoenix

Master, Business Administration

University of Phoenix

Bachelor of Science, Information Technology