Goodwill Industries serving Central Virginia & Hampton Roads
Employment Resource Assistant
June 2013 — Present
Provide assistance to customers, advising throughout all phases of job search and providing community resources. Enter intake data accurately into data base system daily and maintain weekly report of intakes and activities. Utilize strong customer service, greeting customers as they walk in the door and use the resource room. Facilitate monthly workshops including 21st Century Job Search, Art of Networking, and various GoodPrep workshops including MyResume and MyInterview. Review and edit customer resumes in one-on-one appointments and deliver constructive feedback.