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C.A. Melson

C.A. Melson

Relationship Manager

Capital One

Dallas/Fort Worth Area

CORE COMPETENCIES Vendor Management • Business Process Design/Redesign • Real Estate Valuation Market Analysis/Forecasting • Risk/Compliance Review • Training Design and Delivery System Design/Enhancement • Data Mapping • UAT Design and Execution CAREER HIGHLIGHTS •Worked on process re-design and improvement for Default ...

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Capital One

Relationship Manager

*Relationship Manager on Attorney Network Team
*Primary point of contact with assigned law Firms and Default Operations
*Conduct onsite audit of each Attorney office based on FNMA SVC-1012-22 and CapitalOne servicing standards
*Create and partner with Attorneys on remediation plans (if applicable) to ensure that all standards are meet