Personal Security Products
Office Manager / Administrative Assistant
October 2009 — December 2013
As the business office manager and administrative assistant, my duties included: receiving and processing payments, completing and maintaining a current inventory, processing orders and monitoring shipments, checking emails and responding accordingly, purchasing and delivering supplies, creating advertisements and promoting sales, keeping accurate records and also managing the accounting, both personal and business. I was also providing excellent customer service, which included: answering and directing phone calls, handling complaints, answering customer questions and relieving customer concerns while maintaining a clean and organized office environment.