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Brittany Swanger

Brittany Swanger

Student Services Advisor

LSU Global (Shorelight Education)

Baton Rouge, Louisiana Area, us

Young professional with a passion for collaboration. Quick-learner. Prioritizes accuracy, efficiency and effectiveness. Ability to multi-task various projects at once. Activator-Belief-Strategic-Communication-Responsibility

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LSU Global (Shorelight Education)

Student Services Advisor

-Provide exceptional student services beginning with pre-arrival processes and orientation including airport transfers, orientation programming, on-going student services support, weekly events, acculturation into the University, and management of the overall student experience
-Contribute to the design and delivery of services that provide a strong foundation for the students’ university experience
-Deliver exceptional customer service in areas of housing, airport arrival, program orientation, and all student advising and support services
-Ensure that the program retains students, and guides, prepares, and motivates them to a successful undergraduate experience and ultimate degree completion
-Develop key relationships with Louisiana State University in the areas of, but not limited to, International Students Office, Student Affairs, tutoring, student clubs and extracurricular activities, and other programs
-Contribute to Facebook and social media for new students
-Assist in development and promotion of activities for student retention
-Assist in the design and implementation of incoming and ongoing Orientation Programs
-Assist in the socialization/acculturation programming for all students
-Promote good relations with staff, recruiters, institutions, and students
-Help coordinate academic student satisfaction surveys and associated analyses, with an eye towards strategic planning of future retention activities
-Contribute to student services operations ensuring policies, systems, and procedures are followed and assist in creating new processes
-Maintain accurate records and reporting for cohort of students
-Participate in student services events (airport arrival days, orientation, graduation), student activities, familiarization tours, and through relevant memberships and affiliations
-Demonstrate sound judgment and common sense in all decisions