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Brittany Powers

Brittany Powers

Sr. Manager, Customer Experience

American Express

Business strategist and project manager that has worked on many cross-functional teams with experience serving in both lead and active contributor roles. Involved in diverse projects focused on a wide range of topics including, but not limited to, tech / capability development, sales / account management, product development...

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American Express

Sr. Manager, Customer Experience

 Create a seamless servicing experience for U.S. Small Merchants: Collect solicited and unsolicited feedback on the inbound servicing experience for ~1.2M merchants to identify areas of opportunity, drive improvements to servicing processes / policies, and inform what products and services are offered to merchants.

InterviewAdvice

Founder

InterviewAdvice is a site that offers step-by-step instructions on what one must do in order to prepare for an interview. This site is meant to help people navigate the interview process while also offering tips and tricks to help them stand out from the competition. In addition, they can leverage the free one-on-one consultation to have a mock interview, ask more specific questions, or gain advice tailored to their unique background or interview situation. ​The advice on the site is properly suited for interviewing for positions that do not involve managing or leading other people (i.e. entry-level and level 2 positions).

InterviewAdvice was created in order to fill a significant gap for many people in the interview preparation process - knowing what to review and how to find that information. By having the correct process or method of preparation, one will be equipped with the tools needed to complete the interview successfully, and this site goes a couple of steps further to include tips / tricks for the interview and a one-on-one consultation. Hopefully, these resources will eliminate any ambiguity and reassure the interviewee that they have taken the necessary steps to thorougly prepare for the interview.