May 2012 — Present
Through friendly and prompt customer service I identify and solve customer needs by utilizing the Macy’s MAGIC selling process, motivate customers to open “Star Rewards” credit accounts, operate the POS system, organize inventory on the sales floor, and occasionally act as a fitting room attendant. From October through December 2014 I trained 20+ seasonal associates on the sales floor for my department. For the Holiday 2015 season I also mentored approximately 15 seasonal sales associates.
2014 Annual Sales: $450,000+
2015 Annual Sales: $525,000+
Currently I’ve been assigned to Men’s Outerwear since March 2013. I previously worked in Men’s Accessories from May 2012 through February 2013. During the Holiday 2012 season I was temporarily moved to Fine Watches. I have also gained experience working in nearly all men’s departments including private label collections, furnishings, basics, pants, and sports apparel.