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Brittany Ausborn

Brittany Ausborn

Customer Service Agent

Convergent

Ausborn, Brittany. Creative. Driven. Ecstatic. Flautist. Goal Oriented. Habitat for Humanity Worker. Intelligent. Jubilant. Keep it classy. Loving. Mother. Noble. Optimistic. Pianist. Queen. Right handed. Southern Belle. Thankful. UAB Blazer. Volvo Driver. Witty. Youthful. Zealous.

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Convergent Outsourcing, Inc.

Customer Service Representative

I'm currently a call center agent for Convergent Outsourcing. I work with them on Sprint's project. I collect payments, handle billing issues and deescalate calls. I'm very personable and efficient, even while multitasking. I'm hoping to continue to build my customer service skills and eventually move onto the finance industry.

Career

University of Alabama at Birmingham

Accounting

I'm currently attending UAB, studying Accounting. I'm a member of our Student Alumni Society, our NABA chapter (National Assoc. of Black Accountants) and I've had the privilege of being apart of the Marching Band. #FreeUab #GoBlazers #TheReturn

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Education