Manatee County Department of Public Safety
August 2000 — Present
Answer incoming 911 and non emergency calls from the public and other agencies, process call and complaint information by CAD system to appropriate Sheriff, Police, Fire, or EMS agency. Dispatch for Countywide EMS and 12 full time and volunteer Fire Departments. Supervise during absences of Shift Captain. Train new employees. Assist 911 Coordinator, CAD Coordinator, and Technical Systems Coordinator. Work with IT on CAD, GIS, hardware upgrades, software installations, troubleshooting, and networking. Assist Radio Shop with radio maintenance, troubleshooting, and repairs.