Berghoff Catering and Restaraunt Group
Concierge, Tour Guide Director and Coordinator, Server, Hostess
October 2010 — October 2013
Liaison between the Berghoff and local hotels and marketing organizations.
Created innovative and strategic ways to develop strong relationships within the Chicago concierge community.
Organized, planned, and executed
Managed emails on Microsoft Outlook.
Developed and lead "History is Served" guided historical tours.
Answered customer phone calls
Provided customer service to all customers