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Brianna Kozlowski

Brianna Kozlowski

Guest Service Representative

Fairfield Inn & Suites by Marriott

Chicago, IL

Guest Service Representative with White Lodging at Fairfield Inn & Suites Chicago/River North

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Fairfield Inn & Suites by Marriott

Guest Service Representative

Fairfield Inn & Suites Chicago Downtown River North is the newest, LEED-Certified Marriott product in downtown Chicago opening June 2013. Guests can experience a trusted brand with full-service amenities such as high-floor suites, valet parking, on-site restaurant and over 2,000 sq. ft. of shared meeting space. A truly unique downtown Chicago hotel, we offer full-service amenities but with the Fairfield value of a free daily breakfast and even free WiFi! Located within the trendy River North neighborhood just north of the Loop, guests will appreciate top attractions all within walking distance like Magnificent Mile, Navy Pier, Millennium Park & Willis Tower. Award-winning River North restaurants are also within walking distance of our downtown Chicago hotel as well as a bustling night life and the famous theater district. Whether you're traveling for business, with family or a get-away weekend, Fairfield Inn Chicago Downtown River North is your top selection!

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Career

VIPER ALLEY

Customer Relations Specialist

Assist the Sales and Marketing Department in research and coordination for planning private events and meetings.

Johnny's Charhouse

Hostess

Responsible for setting up the daily reservations and opening preparation duties
Responsible for organizing where the servers are stationed everyday and assigning what additional tasks they much complete
before being able to leave
Responsible for all cash and credit card transactions and for balancing the register at the end of the night.
Greeting and escorting customers to their designated seats

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Career
Career medium 05

Holiday Inn Express

Intern

May 2010 ­ August 2010)
Front Desk: Used OPERA POS system to check guests in and out of the hotel, responsible for maintaining cash drawer, reconcile daily sales, prepare sales reports and bank deposits for nightly audit, catered to guests needs, and received training in payroll.
Housekeeping: Assign workers their duties, inspect work for consistency with standards of cleanliness, obtain list of vacant rooms which need to be cleaned and list of prospective check-outs, and assigned work assignments for housekeepers.
Food and Beverage: Set up the Great Room for the morning breakfast, prepared food and beverages, continued making food throughout the breakfast, restock food and beverages, socialized with guests, cleaned tables and food display areas during and after breakfast, prepare for the following day's breakfast by cleaning the equipment and room, and worked on pre-preparation cooking for the following day.

Career

NIU Annual Fund

Caller

Northern Illinois University

Bachelor of Science, Hospitality Administration