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Brian Wagner

Brian Wagner

Kyle

Management Senior seeks Leadership Opportunities

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2 Dine 4 Fine

Captain/Bartender/Barback/Server

Captains oversee catered events, primarily at hotels, convention centers, and other venues. They schedule banquet service personnel, assign specific tasks or services, ensure that safety and sanitation codes are followed, and train staff to recognize improper guest behavior. Captains also work with the food and beverage director and coordinate with kitchen staff to get details of the menu, food preparation activities, and service standards. They also examine the cleanliness of the venue, such as the condition of the bathrooms, prior to a function.

Banquet captains ensure the venue is ready before guests arrive, including the dining tables, bar, food, and beverages. During the event, they interact with the host to respond to any special requests or last-minute adjustments. They monitor the activities of workers and guests and respond to questions, complaints, or comments that may arise.

Career medium 06
Career
Career medium 03

Cactus Jacks Saloon & Patio

Bartender

Provided excellent customer service to patrons by asking open ended questions to assess their needs and desires, prepare beverages to meet their demands, and offer additional suggestions based on their preferences. Actively practiced up-selling to premium liquors to maximize sales. Maintained bar cleanliness, inventory, and cash drawer. Acted as a trainer to new bartenders, and offered office assistance as necessary.
 

Career

Tres Amigos

Floor Supervisor, Server, Host

Provided excellent customer service to persons dining in the restaurant. Attempt to increase company sales by selling. Maintain restaurant cleanliness and abide by regulations of the Austin Health Department and Texas Alcoholic Beverage Commission. Support the other servers and other staff during downtimes. Listen to customer requests and use problem solving skills to make food and beverage suggestions based on their criteria. Acted as a trainer for servers. Created floor charts, opening duties involving creating cash tills, and closing duties involving financial reporting and deposit preparation.

Career medium 05
Career
Career medium 06

Harden Healthcare, LLC

Administrative Assistant

Assisted with the organization and implementation of management-level training courses and seminars with a primary focus on materials and document creation. Responsible for maintaining the meeting calendar for the division President, database for all 350 company leaders, and the division’s social media endeavors. Assisted with maintaining curriculum library, general office supplies inventory, and the company-wide employee service recognition program. Served on the Communications Committee and provided administrative support to the Education Committee. Under the direction of the President, completed applications for Continuing Education credits through state and local agencies for Nursing Home Administrators, Rehab and Hospice Administrators, and Social Work employees. Provided ongoing administrative support for Continuing Education reporting requirements. Demonstrated the company’s Mission, Vision, and Standards of Behavior on a consistent basis.

Career

Chorus Austin

Executive Director

Under the direction of the board of directors, managed all activities and programs of the organization; represented it at the local, regional, and national levels; planned, coordinated, and implemented fundraising efforts; developed and implemented advertising and sales campaigns for season tickets, single ticket purchases, special events, and other performances. Maintained all financial records. Handled cash, check, and credit card payments for concert tickets, member dues, music purchases, and donations. Completed budget analysis reports. Completed monthly financial transactions such as bill payment, payroll, and others required for business. Prepared annual budgets and their reports for grant providers and financial backers. Actively attempted to increase ticket sales by meeting with patrons and supporters. Prepared annual tax reports, contribution statements, grant applications, and fundraising plan.
Accomplishments:
Increased annual ticket sales from $12k to $24k.
Increased annual grants received by $15k.
Developed a 3-year strategic plan, annual marketing plan, and annual fundraising plan.
Trained two employees in the areas of marketing and office administration while supervising both. Supervised 8 contract employees.   

Career medium 06
Career

St. Edward's University

Bachelor's Degree, Business Administration and Management, General

Austin Community College

Associate's Degree, Business Administration and Management, General

Westlake High School

High School, College/University Preparatory and Advanced High School/Secondary Diploma Program

Denton High School

High School, College/University Preparatory and Advanced High School/Secondary Diploma Program