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Brian Peterson

Brian Peterson

Project Manager

One North Interactive

One North Interactive

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One North Interactive

Project Manager

• I worked in a client team structure, where I managed 15 clients, consisting of some of the largest law firms in the country, a majority of which are featured in the AmLaw 250. I managed upwards of 35 projects at a time. The budgets for these projects ranged from hundreds of dollars to hundreds of thousands of dollars.

Career medium 05
Career
Career medium 01

Hubbard One

Team Lead, Support

• I worked in a support team environment supporting a client base consisting exclusively of large law firms.The budget for these tasks ranged from $400 to $10,000. I was in change of closely managing these budgets. During this period, I managed upwards of 35-40 projects at a time. In addition, I managed 3 team members.

• I worked closely with our in-house tech and design teams to ensure our approach to implementing new web requests was best suited for our clients need based on the architecture of their site environment.

• Spearheaded the transition of our support ticketing system from JIRA to the more client-friendly ZenDesk system. After launch, I provided training, documentation and support for this system to our internal teams.

Career

Hostway Corporation

Associate Product Manager

• I worked closely with all of our internal teams and clients to strengthen and expand our Hosting Reseller and Local Business Listing Tool products. I provided documentation and training for these services to new partners as well as our internal teams.


• I was responsible for the monthly benchmarking of competitors in the context of the product spaces, primarily reputation management. In addition, composed competitive & marketing analysis reports to understand the customers' needs, current trends, and potential partnership opportunities. In addition, I managed our third-party relationships with our business partners such as Google and InfoGroup.

Career medium 05
Career
Career medium 01

Hostway Corporation

Account Manager Supervisor

• After the acquisition of another company in 2007, I aided in the consolidation of that organizations teams in to our own. This involved establishing best practices & procedures of our two Account Management teams, one based in Chicago and the other based out of Ft. Lauderdale and our two of-shore design teams in Romania and Bulgaria.

• I worked closely with the Project Management team in developing and launching the following services: SEO Optimization, Pay Per Click Services, as well as revamping our internal QA procedure for all of our products.

• I managed up to 35 projects at a time. The project budget ranged from $5,000 — $10,000. In addition, I took on a leadership role training the other Account Managers and eventually managing a small team of in-house account managers, developers, designers and QA testers.

Career

Hostway Corporation

Account Manager

• After the outsourcing of our web and design team, I worked very closely with our Romanian team to develop and expand our web, e-commerce, and design capabilities. During this time period, I managed around 40 web projects at a time. With the expansion of our services, the budgets for these projects expanded to $500 — $8,000.

Career medium 03
Career
Career medium 06

Hostway Corporation

Web Designer / Account Manager

• I developed the internal procedures for the web design team. I also assisted in developing the internal workflows for the account and management processes.

• I served as both a web designer, graphic designer and account manager during this period. I managed up to 50 projects at a time that had budgets ranging from $250 to $800.

• During the first year, I identified, defined, priced and launched new web and design offerings. We launched the following additional services during our first year: e-commerce design, custom HTML design services, logo & graphic design, as well as eBay Store Design.

Career

University of Illinois at Urbana-Champaign

Bachelor of Arts (B.A.), Humanities/Humanistic Studies